Frequently Asked Questions

You can book online through our website or by texting (912) 217-3635. Once booked, you’ll receive confirmation and intake details via email or text.

Reminder: All appointments require a 50% deposit for booking to reserve your spot. 

We kindly ask for 24 hours' notice to cancel or reschedule your appointment. Cancellations made with less than 24 hours may incur a 50% fee. [Read our full policy here.]

Sunday - Closed

Monday - 9 am- 6 pm

Tuesday - Closed

Wednesday - Closed

Thursday - 9 am - 6 pm

Friday - 9 am -6 pm

Saturday - 9 am - 3 pm

Yes! Digital and physical gift cards are available. You can purchase them online or in person.

Please notify us in advance. Some services can be customized for pregnancy or health needs, and in some cases, a doctor's note may be required.

Yes! Shinkah Beauty & Wellness accepts FSA (Flexible Spending Account) and HSA (Health Savings Account) cards for qualifying services. If your card is issued through Visa or Mastercard, you can use it just like a regular credit or debit card at checkout.

Please note: Clients are responsible for verifying eligibility with their FSA/HSA provider. A detailed receipt can be provided upon request.

Due to the hygienic nature of our products, all sales are final unless damaged during shipping. Please contact us within 7 days of delivery if there is an issue.

Refund and Replacement Policy

We offer a variety of spa services including facials, massages, advanced skincare treatments, and more. You can find a full list of our services here.

Yes! We proudly offer a variety of spa bundles, peel series, and membership options to meet your wellness and skincare goals.

Absolutely! We offer gentle, customized options for all skin types. During your consultation, we’ll assess your needs and recommend the best service.

You’ll be welcomed into a peaceful, professional space. Arrive 15 minutes early to complete any necessary forms. We’ll go over your treatment goals, discuss concerns, and customize your service just for you.

Comfortable clothing is recommended. You may undress to your comfort level — your privacy, modesty, and safety are always honored.

At Shinkah Beauty & Wellness, each massage session is thoughtfully tailored with slow, intentional, and focused movements. My pressure is firm but not deep tissue. If you’re seeking deep tissue or intense pressure, I may not be the best fit, and that’s okay! My goal is always to provide a safe, effective, and restorative experience.

Please note: Appointments are booked and billed based on time reserved. Early exits from a session—whether by preference or personal reasons—are not eligible for partial refunds. By booking a service, you agree to this policy.